Double-click on the Macintosh HD icon on your desktop.Deleting preferences is still a recommended troubleshooting step, however the preference file locations changed as of Pro Tools 11. Note: It is not necessary to delete database files in Pro Tools 11 and later. These files will be recreated when Pro Tools is launched. Once you have deleted these files, you should restart your computer. Listed below are the paths to all the database and preference files installed by Pro Tools. These are important steps in order to resolve various issues, such as assertion errors, graphic or display problems, and other intermittent issues that are not specifically hardware or compatibility related.
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